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Terms of Service

Last updated: November 2025

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the TufVita website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Product Information

Nature of Products

TufVita offers lifestyle and personal care products, specifically:

  • Food supplements for general nutritional purposes
  • Cosmetic skincare products for topical use

Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are designed to complement a balanced diet and healthy lifestyle, not replace them.

Product Descriptions

We make every effort to provide accurate product descriptions and ingredient information. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

Not Medical Advice

The information provided on our website is for general informational and educational purposes only. It does not constitute medical or health advice. Always consult with a qualified healthcare professional before starting any new supplement regimen or if you have specific health concerns.

Ordering and Purchasing

Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline any order for any reason. We may require additional verification or information before accepting an order.

Pricing

All prices are listed in Euros and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error, we will inform you and give you the option to continue with the order at the correct price or cancel the order.

Payment

Payment must be received before we ship your order. We accept various payment methods as indicated on our website. All payment transactions are processed securely through third-party payment processors.

Age Requirement

You must be at least 18 years old to purchase products from our website. By placing an order, you represent that you meet this age requirement.

Shipping and Delivery

We ship primarily within Slovakia. Shipping times and costs are provided during checkout. While we make every effort to meet estimated delivery times, we are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

Returns and Refunds

Return Policy

We accept returns of unopened, unused products in their original packaging within 30 days of purchase. Products must be in resalable condition. For hygiene and safety reasons, we cannot accept returns of opened supplements or skincare products.

Return Process

To initiate a return, contact our customer service team. You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method within a reasonable timeframe. Shipping costs are non-refundable except in cases of our error.

Product Use and Safety

Usage Instructions

Always read and follow the usage instructions on product labels. Do not exceed recommended dosages for supplements. Perform a patch test before full application of skincare products if you have sensitive skin.

Allergies and Sensitivities

Check ingredient lists carefully if you have known allergies or sensitivities. We are not responsible for allergic reactions or adverse effects resulting from product use.

Storage

Store all products according to label instructions. Keep supplements and skincare products out of reach of children.

Discontinue Use

If you experience any adverse reactions or discomfort from using our products, discontinue use immediately and consult a healthcare professional if necessary.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of TufVita or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to interfere with the proper functioning of our website
  • Use automated systems to access our website without permission
  • Collect information about other users
  • Impersonate any person or entity
  • Transmit viruses or malicious code
  • Violate any applicable laws or regulations

Limitation of Liability

To the fullest extent permitted by law, TufVita shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use our website or products
  • Any conduct or content of any third party
  • Unauthorized access to or alteration of your data
  • Any other matter relating to our services

Indemnification

You agree to defend, indemnify, and hold harmless TufVita and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of our website or products, or your violation of these Terms.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Slovakia, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Slovakia.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page with a new "Last updated" date. Your continued use of our website after such changes constitutes your acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

TufVita
Letná 11
052 01 Spišská Nová Ves
Slovakia

Email: [email protected]
Phone: +421 53 914 28 670

TufVita

Natural supplements and skincare products for everyday wellness and personal care routines.

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Contact Information

TufVita

Letná 11
052 01 Spišská Nová Ves
Slovakia

Phone: +421 53 914 28 670
Email: [email protected]


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